Sales Policy
Effective Date: December 11, 2024
Introduction
Welcome to Voxta. This Sales Policy outlines the terms and conditions that govern the sale of our products. Our goal is to ensure a transparent and satisfactory shopping experience for all our customers. By making a purchase on our website, you agree to the terms set forth in this policy.
Order Acceptance and Cancellation
Order Acceptance
All orders are subject to acceptance by Voxta. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any other issue identified by our team.
Once your order is placed, you will receive an order confirmation email. This email does not signify our acceptance of your order, but simply confirms that we have received it.
Order Cancellation
You may cancel your order within 24 hours of placing it by contacting our customer service team at (678) 795-5901 or through our website’s contact form.
After 24 hours, we cannot guarantee that the order can be canceled, especially if it has already been processed or shipped.
Pricing and Payment
Pricing
All prices listed on our website are in USD and include applicable taxes unless otherwise stated. We strive to ensure that all pricing information is accurate, but errors may occasionally occur. In the event of a pricing error, we will notify you and allow you to either proceed with the corrected price or cancel your order.
Payment Methods
We accept various payment methods, including major credit cards, PayPal, and other secure payment options. Payment must be received in full before the order is shipped.
Your card or payment account will be charged immediately upon placing an order. If we are unable to fulfill your order for any reason, we will issue a refund to your original payment method.
Shipping and Delivery
Shipping Policy
We offer worldwide shipping. Shipping costs and delivery times vary based on the destination and shipping method selected. These details will be provided during the checkout process.
Orders are processed and shipped within 1-3 business days. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Delivery Times
Estimated delivery times depend on the shipping method chosen and the destination. While we strive to meet these estimates, please note that delivery times are not guaranteed and delays may occur due to factors beyond our control, such as customs processing or shipping carrier issues.
Returns and Exchanges
Return Policy
We offer a 30-day return policy for all purchases. Items must be returned in their original condition, unused, and with all tags and packaging intact. Please refer to our for detailed instructions on how to initiate a return.
Exchange Policy
If you wish to exchange an item, please contact our customer service team. We only replace items if they are defective or damaged. For more information, see our .
Product Descriptions and Availability
Product Descriptions
We strive to provide accurate and detailed product descriptions on our website. However, we do not warrant that product descriptions or other content are complete, current, or error-free. If you find that a product you purchased is not as described, please contact us for assistance.
Product Availability
Product availability is subject to change without notice. We reserve the right to limit the quantity of any product we supply, refuse service to any customer, and discontinue products at any time.
Customer Support
If you have any questions or concerns about our Sales Policy, please contact us at:
Street: 1 Wachovia Ctr, Charlotte, North Carolina, United States
Phone: (678) 795-5901
Email: info@voxta.site
Changes to This Policy
We may update this Sales Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.